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PressA Host's Guide to Airbnb Ratings: How They Work and More
March 28, 2024
By
Scott Sage
ARTICLE SUMMARY
Ratings can give you a competitive advantage and build your reputation as a great host. Learning how to solicit and respond appropriately to guest feedback is key to achieving those ends.
Scott Sage
Senior Vice President, Marketing & Customer Experience
Scott is an Airbnb Superhost and industry pro, having founded Home Base BnBs—a short term rental management company that scaled to 200+ units. Scott combines his experience and passion for hosting to empower AirDNA customers' success. When he's not thinking about STRs, he is hiking, playing basketball, or playing pickleball.
