A Megahost Might Run Your Airbnb: Why It Matters (NerdWallet)

"On the surface, this seems to suggest that properties managed by big companies offer a consistently worse experience. But Jamie Lane, chief economist at AirDNA, suspected something else was going on.
“There’s typically lower review scores when you’re reviewing a company rather than a person,” Lane says, suggesting that meeting and interacting with an individual rather than a management company leads guests to leave higher scores."