Tech that Puts the Customer First with Marcus Rader

In this week's episode, Jamie sits down with Marcus Rader, the Founder and CEO of Hostaway. Hostaway is a vacation rental software company that’s on the path to becoming the platform with the biggest market share in our industry.

Back in 2015, before the STR boom happened, Marcus saw us heading in this direction. He noticed homeowners sitting on properties, only using them for a few weeks out of the year, and not capitalizing on them — so he decided to dedicate his career to helping STR owners.

The majority of the tech in the industry was created by people within the industry, but with no experience in tech — and that’s where Hostaway is different. It was created by people who started in the tech space and know exactly what it takes to build a tech platform. Their 150 staff members pride themselves on putting the customer first, and their motto is that they’ll only build something if they can build it better than someone else. That’s how they differentiate themselves from the competition. With the industry constantly changing its rules, regulations, and ways to operate your business, Hostaway is continuously finding ways to improve their user experience and help owners thrive in this industry.

Jamie and Marcus discuss where Marcus sees the market today, as well as where he believes we’re headed for the rest of the decade.

You don’t want to miss this episode!

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https://www.hostaway.com/

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Hotels vs. Short-Term Rentals with Issac Callazo

In this week's episode, Jamie sits down with Isaac Collazo, VP of Analytics at STR. Isaac is a veteran in the hotel industry and has worked for various major hotel brands over the years. The two discuss the differences between hotels and short-term rental companies, as well as their future prospects.

Isaac notes that the hotel industry is starting to normalize, with metrics approaching their 2019 levels. Demand is only 1.6% lower year-to-date compared to 2019, and daily room bookings are just under 3.6 million, similar to figures from that year. Occupancy stands at 63%, rate growth is returning to normal, and seasonal travel patterns are resurfacing. Although outbound U.S. travel currently exceeds inbound travel and business travel hasn't fully recovered, the trends are positive.

A major concern on everyone's mind is the potential impact of a recession. Isaac believes that due to current interest rates, we may see limited supply growth over the next 3-4 years. While he anticipates a slowdown in business travel, he doesn't expect it to decline significantly. Even in the event of a recession, Isaac's forecast still predicts an increase in RevPAR (Revenue Per Available Room) for the next three years.

The industry is ever-changing, but Jamie and Isaac share their forecasts for the future of both vacation sectors.

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Signup for MarketMinder for FREE👇

https://www.airdna.co/vacation-rental-data/app/register

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Connect with Jamie on LinkedIn and Twitter:

LinkedIn: https://www.linkedin.com/in/jamiehlane/

Twitter: https://twitter.com/Jamie_Lane

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Connect with AirDNA on LinkedIn, Twitter, TikTok, and Instagram:

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